People are different – and so are their abilities and impairments. There are a number of factors that affect how everyone accesses information, learns and communicates
Around 1 in 5 Australians live with a disability (close to 5 million people) – and that’s not including those with temporary or situational impairments.
There are standards that, by law, government websites must meet, but we can all benefit from more inclusive and accessible digital products and services.
When web accessibility is baked into the design process from the beginning, it consumes far less time, budget and energy than when it is brushed on as an afterthought. It’s a win-win for everyone (especially your customers).
Cognitive and intellectual disorders such as dyslexia or dementia are harder to imagine than someone in a wheelchair – but they affect people trying to access information online, too.